PRIVACY POLICY

This Privacy Policy (together with our Terms of Use and any other documents referred to in it) sets out the basis on which all personal data that Emerald Lane Recruitment Ltd and its affiliated entities and their respective representatives (collectively “Emerald Lane“) collect from you, or that you provide to us via the emeraldlanerecruitment.com website and any other Emerald Lane group websites, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

What If I Do Not Agree With This Privacy Policy?

If you do not agree to our processing of your data in the manner outlined in this Privacy Policy, please do not submit any personal data to us.

Ten Privacy Principles

Emerald Lane is committed to maintaining the accuracy, confidentiality, and security of your personal data. As part of this commitment, we have established our Ten Privacy Principles to govern our activities as they relate to the use of your personal data. These principles are based on the values set by Canada’s federal Personal Information Protection and Electronic Documents Act (“PIPEDA“) and its provincial counterparts, as well as the General Data Protection Regulation (“GDPR“).

 

Principle One – Accountability

Emerald Lane is responsible for personal data under its control. We have designated a Data Privacy Officer who is accountable for compliance with our Ten Privacy Principles.

 

Principle Two – Identifying Purposes

The purposes for which personal data is collected, used, and disclosed are to be identified before or at the time we collect personal data. Emerald Lane complies with this principle by making this Privacy Policy available to individuals.

 

Principle Three – Consent

Your knowledge and consent are required for the collection, use, or disclosure of your personal data, except where inappropriate or permitted by law. Consent can be implied or expressed; however, wherever commercially feasible, Emerald Lane will attempt to obtain express consent. Consent to our use of personal data can be withdrawn at any time by following the directions at the end of this Privacy Policy.

 

Principle Four – Limiting Collection
Personal data collected must be limited to those details reasonably necessary for the purposes identified and must be collected by fair and lawful means.

 

Principle Five – Limiting Use, Disclosure, and Retention

Personal data may only be used or disclosed for the purpose for which it was collected unless you have otherwise consented, or when it is required or permitted by law. Your personal data is only to be retained for the period of time required to fulfill the purpose for which it was collected.

 

Principle Six – Accuracy

Personal data shall be maintained in as accurate, complete, and up-to-date form as is necessary to fulfill the purpose for which it is to be used.

 

Principle Seven – Safeguarding Information

Personal data must be protected by security safeguards appropriate to the sensitivity of the information. In some cases, your personal information may be securely stored and managed by a third-party applicant tracking software (ATS) provider, which we use for the recruitment and placement process.

 

Principle Eight – Openness

We are committed to making specific, easily understandable information available to you concerning the policies and practices that apply to the management of your personal data.

 

Principle Nine – Access

Upon request, you shall be informed of the existence, use, and disclosure of your personal data, and shall be given access to it. You may verify the accuracy and completeness of your personal data, and may request that it be amended, if appropriate.

 

Principle Ten – Handling Complaints and Suggestions

You may direct any questions or inquiries with respect to the privacy principles outlined above or about our practices by contacting the designated person accountable for privacy.

What Information Will We Collect and Why? How Will We Use It?

We may collect various types of personal information from you, including but not limited to:

  • Contact information (e.g., name, address, email address, phone number)
  • Professional information (e.g., resume, work history, qualifications)
  • Employment preferences and goals
  • References and background check information
  • Usage data (e.g., website usage, IP address, browser type)
  • Other information you provide to us

 

We use your personal information for the following purposes:

  • To provide recruitment and placement services
  • To match your qualifications with job opportunities
  • To communicate with you regarding job opportunities
  • To verify your qualifications and conduct background checks
  • To improve our services and website
  • To comply with legal and regulatory requirements
  • For any other purpose disclosed at the time of collection

 

We may share your personal information with the following parties:

  • Prospective employers and clients seeking candidates
  • Third-party service providers assisting in our recruitment process, including:
    • Loxo, our Applicant Tracking System;
    • G-Suite and Google as our Email Services Provider;
    • Hubspot as our CRM and Email Newsletter platform; and
    • Metaview AI as our Meeting Note Recording Software and Interview Cloud Storage.
  • Third-Party Interview Consultants who interview candidates on our behalf, bound by NDAs
  • Regulatory authorities or law enforcement agencies when required
  • Legal advisors and auditors for legal and compliance purposes
  • Any other third party with your consent

Where Will My Information Be Held? Where Will It Be Accessible From?

As a global company, your personal information may be transferred to and processed in countries outside Canada. We take steps to ensure your data is protected when transferred internationally. Your personal data may be accessible by other Emerald Lane group companies, clients, and third parties.

How Is Personal Data Safeguarded?

We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include premises security, restricted file access, technological safeguards, and screening and training of personnel.

How To Ask A Question Or File A Complaint

Emerald Lane has a Data Privacy Officer who may be contacted to answer any comments or questions about this Privacy Policy. Please forward your communication to:

Email: hello@emeraldlanerecruitment.com

Attention: Data Privacy Officer

Cookies & Tracking

We use cookies and other tracking technologies on our website to enhance your user experience. You can manage your cookie preferences through your browser settings.

Changes To Our Privacy Policy

Any changes to this Privacy Policy will be posted on this website so you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Effective Date: October 15, 2024.